DELIVERY AND PURCHASE INFORMATION

DELIVERY
WE OFFER FREE OVERNIGHT DELIVERY ON ALL ORDERS OVER £75.00 INC VAT TO UK MAINLAND. EXCLUDES SCOTTISH HIGHLANDS AND ISLANDS. IF YOU WISH TO PURCHASE OUR GOODS FROM OUTSIDE UK PLEASE CONTACT US AND WE WILL PROVIDE WITH A VERY COMPETITIVE QUOTE FOR DELIVERY.
FOR ORDERS UNDER £75.00 INC VAT DELIVERY IS JUST £4.95 INC VAT
FOR ORDERS UNDER £10.00 INC VAT WE OFFER A SUPER SAVER DELIVERY FOR JUST £2.95 INC VAT, NORMALLY SENT BY ROYAL MAIL APPROX. 3-4 DAY DELIVERY

WE HOLD LARGE AMOUNTS OF STOCK PRODUCTS AT OUR LEIGH ON SEA SHOWROOM, AND AIM TO DISPATCH YOUR GOODS WITHIN 1 WORKING DAY. HOWEVER, SOMETIMES WE ARE TEMPORARILY AWAITING DELIVERY OF PRODUCTS YOU MAY HAVE ORDERED WHICH CAN LEAD TO A SLIGHT DELAY IN THE DISPATCH OF YOUR ORDER, IN THIS CASE WE WOULD STILL EXPECT TO SEND YOUR GOODS WITHIN 3 WORKING DAYS OF RECIEPT OF YOUR ORDER. IF THIS IS NOT THE CASE WE WILL CONTACT YOU TO DISCUSS YOUR ORDER FURTHER.
WHEN YOU ORDER YOUR GOODS YOU WILL RECEIVE AN EMAIL CONFIRMATION OF THE ORDER, WE WILL THEN PROCESS YOUR ORDER AND YOU WILL RECEIVE A FURTHER EMAIL TO LET YOU KNOW YOUR ORDER HAS BEEN SENT AND YOUR EXPECTED DELIVERY DATE.
PLEASE NOTE IF YOU HAVE ORDERED ANY ITEMS MARKED SPECIAL ORDER, THESE ITEMS WILL HAVE AN EXPECTED DELIVERY LEAD TIME, IF THIS IS THE CASE ALL THE ITEMS ON THIS ORDER WILL BE SENT TOGETHER WHEN WE HAVE ALL ITEMS IN STOCK. IF YOU NEED YOUR ITEMS THAT ARE NOT SPECIAL ORDER QUICKER PLEASE CONTACT US AND WE WILL TRY TO ARRANGE A SUITABLE OPTION FOR YOU , THOUGH THIS MAY INCUR AN INCREASE CARRIAGE COST.
IF YOU REQUIRE URGENT DELIVERY OF GOODS PLEASE CONTACT US A.S.A.P. AND WE WILL ENDEVOUR TO FORFILL YOUR REQUIREMENTS.

FREE CLICK AND COLLECT
IF YOU ARE SITUATED CLOSE ENOUGH YOU CAN CHOOSE THIS FREE OPTION, ORDER YOUR GOODS AND WHEN YOUR IN CHECKOUT CHOOSE THE CLICK AND COLLECT OPTION. WE WILL PROCESS YOUR ORDER AND SEND YOU AN EMAIL AND TEXT MESSAGE TO INFORM YOU THAT YOUR GOODS ARE AVAILABLE FOR COLLECTION. YOU MAY THEN COLLECT YOUR GOODS FROM OUR LEIGH ON SEA SHOWROOM DURING OUR OPENING HOURS 8.30-5.30 MONDAY- FRIDAY OR 9AM-5PM SATURDAY.

IN STORE
WE HAVE A LARGE SHOWROOM IN LEIGH ON SEA, ESSEX. IF YOU WOULD PREFER TO SHOP IN OUR STORE WE ARE OPEN 6 DAYS A WEEK, 8.30-5.30 MONDAY-FRIDAY AND 9AM-5PM SATURDAY. WE HAVE A HUGE AMOUNT OF PRODUCTS ON DISPLAY AND OUR FRIENDLY AND KNOWLEDGABLE STAFF ARE ON HAND TO DISCUSS ALL YOUR REQUIREMENTS.

BY PHONE
IF YOU FEEL YOU WOULD LIKE TO DISCUSS ANY OF OUR PRODUCTS, AND NEED TO GIVE US A CALL, PLEASE DO. WE ARE ONLY TOO HAPPY TO SPEND TIME GOING THROUGH YOUR OPTIONS, ITS NOT ALWAYS STRAIGHT FORWARD WHEN BUYING IRONMONGERY. IF YOU PREFER TO ORDER OVER THE PHONE, THATS FINE, WE CAN TAKE YOUR ORDER AND PAYMENT AND YOU CAN ENSURE YOU ARE PURCHASING THE RIGHT PRODUCTS FOR THE JOB.